Privacy Policy
Motoring Support Privacy Policy
Effective Date: 21/11/2025
1. Introduction
Welcome to Motoring Support (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
2. Information We Collect
When you use our services, we may collect:
Your name
Contact details (email address, postal address, and any phone number you provide)
Booking or service preferences
Payment details (processed securely via trusted third-party providers)
Any additional information provided through our forms or email correspondence relevant to the service you request
We only collect information necessary to provide the service you have selected.
3. How We Use Your Information
We use the personal details you provide to:
Arrange and manage driving lessons, training sessions, or other requested services
Respond to enquiries and provide the information you’ve requested
Confirm bookings and communicate updates about your service
Process payments securely through trusted third-party providers
Comply with any legal or regulatory requirements relevant to the service provided
Your information is used solely for delivering the service you have selected and is never used for unrelated purposes.
4. Data Storage and Security
We do not keep your personal information in any external database. Details submitted through our website forms are sent securely to our email system so we can process your request. Once your enquiry or service has been completed, the information is deleted.
For services such as driving licence address updates, any data you provide is removed within 6 hours of submission. This means that if your form was submitted more than 6 hours ago, we no longer hold any of your details. We only retain your information for the minimal time needed to complete your request, after which it is permanently erased.
5. Third-Party Services
We may use trusted third-party services (such as payment processors) to handle transactions securely. These providers have their own privacy policies, which we recommend you review.
6. Data Sharing
We do not sell, trade, or share your personal data with third parties, except where it is required by law or necessary to complete the service you have requested.
7. Your Rights
Under UK data protection law, you have the right to:
Request a copy of the personal data we hold about you
Request correction or deletion of your personal data
Withdraw consent for data processing, where applicable
8. Cookies and Tracking Technologies
Our website may use cookies to improve your browsing experience. For more information, please refer to our Cookie Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at: contact@motoringsupport.co.uk